Digital Supply Chain Specialist – Night

Product Management | Santa Monica, CA | Full-Time

Travel Required: No | People Manager: No

Hulu is a premium streaming TV destination that seeks to captivate and connect viewers with the stories they love. We create amazing experiences that celebrate the best of entertainment and technology. We’re looking for great people who are passionate about redefining TV through innovation, unconventional thinking and embracing fun. It’s a mission that takes some serious smart, intense curiosity and determination to be the best.  Come be part of the team that’s powering play.

SUMMARY

Hulu’s Experience team is seeking a Digital Supply Chain Specialist who will be an exceptional addition to our Digital Supply Chain Operations team. As a Digital Supply Chain Specialist at Hulu, you will champion quality by maintaining an atypically high quality bar for content in line with Hulu’s mission to deliver the best experience to Hulu viewers. The right person for this role has a strong attention to detail, is comfortable with video and metadata quality control, is a very fast-learner and is great at communicating both technical and non-technical information to internal teams and external partners. If you are someone who thrives in a fast-paced environment and proactive about self-organization, then this is a great role for you.

WHAT YOU’LL DO

  • Perform quality assurance of video, audio and closed captions
  • Track scheduled deliveries from content owners (e.g. Disney and HBO) during nights / weekends
  • Ensure timely publishing of videos assets under strict schedules and deadlines
  • Proofread, edit, research, enhance and maintain accuracy of metadata on the Hulu app
  • Fix content-related issues on the Hulu app
  • Troubleshoot technical video, XML and closed captions issues
  • Test, track and report content issues from Hulu’s content partners
  • Maintain style conventions and accuracy of metadata on the Hulu app
  • Work independently as well as alongside Hulu’s Content, Product and Engineering teams
  • Proactively learn and provide feedback on tools and operations

WHAT TO BRING

  • A minimum of 2 years digital video experience
  • Strong understanding of technical video and audio specifications (e.g. video bitrates and codecs)
  • Understanding of closed captions and subtitles
  • Excellent written and verbal communication skills; ability to communicate with all levels of management
  • Obsessive attention to detail
  • Ability to work without supervision, escalating when needed
  • Willingness to work flexible hours in order to meet occasional deadlines
  • Ability to prioritize, track and resolve issues concurrently

NICE-TO-HAVES

  • Bachelor’s Degree in Digital Video or related degree
  • Spanish language proficiency

    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local laws.

*LI-BD1

Apply Save