Senior Technical Program Manager - Business Intelligence

Technology | Santa Monica, CA | Full-Time

Travel Required: No | People Manager: No

Hulu is a premium streaming TV destination that seeks to captivate and connect viewers with the stories they love. We create amazing experiences that celebrate the best of entertainment and technology. We’re looking for great people who are passionate about redefining TV through innovation, unconventional thinking and embracing fun. It’s a mission that takes some serious smart, intense curiosity and determination to be the best.  Come be part of the team that’s powering play.


Hulu’s Business Intelligence team is seeking a Senior Technical Program Manager to complement our team of data engineers focused on enterprise reporting. You’ll be responsible for driving and guiding Agile team execution, monitoring and communicating progress, and ensuring proper definition of technical requirements for projects and features. You’ll need to thrive, and have demonstrated success, in an environment which offers ambiguously defined problems, big challenges, and quick changes. This position involves regular communication with senior management on project status and risks. The successful candidate will be a recognized role model for their leadership and technical abilities. The right person for this role has a strong focus on understanding business expectations and requirements, sets a high bar for themselves, likes to solve problems, and is tenacious when developing and instituting new processes and influencing adoption across technology and business. In addition, you’ll be interacting with various other technical and product teams at Hulu, gathering technical requirements, learning about their system pain points, and communicating on roadmap status. If you are someone who thrives in a team environment and gains personal satisfaction when accomplishing challenging projects, while partnering with teams across Hulu, then this is a great role for you.


  • Drive agile development and wear the hat of Scrum Master and coach multiple teams through the BI software development life cycle using Agile, Scrum, and Lean practices.
  • Manage impediments and drive consensus within engineering teams and between business and technologies.
  • Hold teams accountable for sprint deliverables and able to show progress using agile artifacts. Able to provide guidance and leadership to ensure successful completion of team tasks.
  • Manage requirements, relationships, dependencies, risks, timelines and deliverables.
  • Run cross-functional team meetings efficiently and connect the dots to anticipate metrics and reporting needs.
  • Work with engineering, business stakeholders and product to translate specifications into metrics/reporting requirements resulting in comprehensive execution plans.
  • Manage BI program backlog and coordinate prioritization activities technical and non-technical teams.
  • Support the Program Management team in driving project schedules and deliverables to completion.
  • Investigate, track and resolve production issues for any given project through communication with a wide array of stakeholders.
  • Exhibit a high tolerance for extreme context switching and interruptions while remaining productive and able to provide effective guidance


  • BS or MS degree in CS or analytics related major
  • 10+ years of experience in software program management, preferably with focus on data - reporting, business intelligence, relational databases or big-data technology
  • 5+ years of experience in Agile software development with expertise in Scrum methodology and practices.
  • Capable of working independently and keeping your team motivated in tough situations
  • Strong analytical skills and passionate about answering questions with data
  • Good understanding of ETL processing, reporting (SSRS), relational databases (MSSQL, MySql)
  • Ability to multi-task and manage tasks with varying priorities
  • Excellent written and oral communication skills with technical and non-technical stakeholders
  • Familiarity with big data platform technologies - Hadoop, Presto, Hive - and basic data visualization (Tableau)
  • Familiarity with agile tool (Rally/VersionOne/Jira)

    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local laws.


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