Senior Product Manager - User and Messaging Platform

Product Management | Santa Monica, CA | Full-Time

Hulu is a premium streaming TV destination that seeks to captivate and connect viewers with the stories they love. We create amazing experiences that celebrate the best of entertainment and technology. We’re looking for great people who are passionate about redefining TV through innovation, unconventional thinking and embracing fun. It’s a mission that takes some serious smart, intense curiosity and determination to be the best. Come be part of the team that’s powering play.

SUMMARY

Hulu’s Platform Services Product team is seeking an experienced product manager to serve our User Platform and Messaging Platform engineering teams. In this role, you will focus on creating the future vision for Hulu’s User Platform, which are responsible for storing all manner of stateful data to power Hulu’s user experiences, from DVR to Live Guide, to features as organic to the Hulu experience as ‘Continue Watching.’ You will also define the roadmap for Hulu’s Messaging Platform, which is responsible for providing a platform for the organization to connect to Hulu’s viewers, including email, SMS, and push notifications.As a senior product leader, you have a track record of managing complex and interlocking roadmaps, and you have demonstrated skills in working both inside and outside the organization to coordinate highly technical teams delivering platforms at massive scale, and to deliver organic, natural experiences to viewers, and a flexible, simple, extensible experience for your engineering and business partners.

WHAT YOU’LL DO

  • Develop and execute on the high-level roadmap for launch of features within Hulu's User Platform
  • Work across the engineering community to understand the needs of client developers, and integrate this feedback to create a self-service, flexible, and scalable platform that gives application developers maximum speed to release new features
  • Use data to continuously improve the technical delivery of user signals to Hulu’s applications
  • Work across engineering to understand the goals of our user experience, and how the user platform should change to support these goals
  • Define, refine, and socialize the objectives and key results that define the success and quality of user data at Hulu
  • Align marketing, operations, and engineering teams to deliver a unified messaging platform for use across Hulu to coordinate many teams working to communicate with viewers
  • Build centralized logic to govern how Hulu communicates with viewers and socialize these rules to the organization
  • Define the platform goals that show the success of the messaging platform’s base infrastructure to the team
  • Be an active participant in Hulu's overall development process and have opinions on how to continuously improve Hulu's engineering practices.

WHAT TO BRING

  • 5+ years of product management experience supporting core platform engineering teams
  • Bachelor’s degree in a technical discipline (CS, CE, EE), business, or equivalent experience
  • You have a demonstrated capability to digest the features being requested from the service, and to build requirements for general, extensible capabilities to build a platform that can grow and scale independently
  • You have a principled, ethical approach to privacy, you make great decisions about managing user data responsibly, and you know when to bring decisions to product and engineering leadership
  • You care deeply about how Hulu talks to its viewers and you focus on building a platform that institutionalizes good decision-making throughout the organization
  • You have a bias to action, and a demonstrated ability to break down work and identify the highest value, and iteratively deliver valuable improvements
  • Detailed knowledge of Agile development practices and a demonstrated ability to deliver high-impact features at scale
  • You are comfortable with ambiguity, competing priorities, and shifting strategies
  • Strong communication skills at all levels of the organization

NICE-TO-HAVES

  • You've managed scaling backend platforms in the past and have strong opinions about how platforms should operate in large organizations
  • A solid understanding of how live and on-demand content is delivered via OTT platforms
  • Product or Project Management certification is a plus, but not required

*LI-HF1

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

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