I wanted to like it , I really did... this is actually the second go that I've given it. Maybe it gets better but (if this pilot episode is indicative of the rest of the series) it's just not that funny. It's all too predictable and formulaic and the characters seem cut out of cardboard. The laugh tracks are included, seemingly because there's very little to actually laugh at, so the writers are determined to let you know where they made an attempt at a joke. Suggestions for far better BBC material: Peep Show, Spaced, Misfits, All Creatures Big and Small, Skins, The Office (of course), Are You Being Served, Monty Python, the list goes on and on...