Search

Login and Account Problems

Get help on using hulu.com.


You can enjoy most of Hulu's content without signing up for a Hulu account, but we encourage you to sign up to take advantage of the following features of our service:

  • Maintain a video queue and add videos to it for future viewing.
  • Subscribe to shows and Hulu will add new videos for those shows to your queue.
  • Rate and write user reviews for videos.
  • Activate resume play. Log into Hulu on a particular computer, and as long as you remain logged in, any video will resume playing where you left off previously.
  • Create a profile page from which you can monitor your Hulu activity. You can also choose to share your interests with other users through your public profile.
We also require users to have a Hulu account and to be logged in to watch any content intended for mature audiences.

If nothing happens after you enter your login information and click submit, please be sure you've enabled Cookies and JavaScript in your browser.

If the response "We have no record of that address" appears when you submit your email address, then the email address is not registered to an account in our records. Please verify the correct email address used to register the account.

The invitation email that you received from Hulu was for our beta period. We are now open to the public, so you no longer have to login to use our site. If however, you still want an account, you can sign up by going to our registration page.

Please first try logging out, exiting the browser, and then in a new browser window log back into your account, then view the video.
If after the above steps you are still not able to watch mature content, please first verify that you have Cookies and Javascript enabled in your browser. If they are enabled, clear out your Cookies, exit the browser, and then in a new browser log back into your account. You should now be able to watch mature content.

If you wish to terminate your account, please send an email to support@hulu.com (subject line: Account Termination Request) from the registered email address.