Audio

Most of the audio issues that users experience when watching Hulu can be fixed with very simple adjustments on the user's end. Here are some suggestions for those experiencing audio issues:

1. Verify that the volume settings in the Hulu player are correctly set. Make sure that the video you're watching isn't muted and that the volume is not set too low.
2. Verify that your computer speaker volumes and settings are correctly set. On a Windows computer, you can check this by double-clicking the volume icon in the System Tray and making sure that none of your volume settings are muted. On a Macintosh system, the volume controls are located in the top right corner of the screen.
3. Verify that other media speakers such as Windows Media Player or QuickTime can output audio. Are you able to hear a video that's stored locally on your computer?
4. Restart the browser and try watching Hulu videos again.
5. Clear your memory dedicated to Flash by performing the following:
   • Go to the Hulu.com homepage.
   • Right-click on the big video image in the middle of the screen and select the "Settings..." menu option.
   • Click the third tab with the folder icon. You should see a menu that says "Local Storage".
   • Drag the slider all the way to "0" and then click "OK".
   • Drag the slider back up to "100KB" and then click "Close".
   • Try to play any video at Hulu.
   • Try re-booting your computer.

If these steps do not resolve your issue, you may need to reinstall your Flash drivers. To do so:

1. Uninstall Flash following these steps.
2. Restart your computer.
3. Reinstall the latest version of Flash following these steps.

Advertising Volume
Hulu strives for the best video and advertising experience for our users. On occasion, you may notice a video that seems too quiet compared to the ads that play during commercial breaks. We are aware this sometimes happens and are working on normalizing volume levels.