Are you having trouble completing our signup process? A few things could be wrong:
- The method of payment you're using isn't authorized for online recurring transactions (this is especially common with prepaid or reloadable debit cards)
- The ZIP code you're using doesn't match what the bank has on file
- The 3-digit security code (or 4 if you're using American Express) is incorrect
In these cases, we strongly recommend contacting your bank or card issuer to see if one of these might be the problem. Once you've done that, try signing up again. If you still need help, please contact us.