We're sorry for the trouble. Your account is on hold because we were unable to process your payment. A few things could be wrong:
- The method of payment on file is invalid or expired
- Your zip code has changed and we still have the old one attached to your account
- Your card has not been authorized for online recurring transactions.
- The method of payment does not have sufficient funds for the transaction
If you need to update your payment information, just head to hulu.com/account. If you believe the card on file should work, please contact your bank or card issuer. If you're still having trouble, please contact us.