We're excited to announce that as of March 27th 2013, NBCU will be opening access to catch-up episodes of current shows from Bravo, SyFy, Oxygen and USA to viewers that have subscribed to a participating pay-TV service. Through cable authentication, eligible subscribers will now be able to watch five-rolling episodes online, on PCs, the day after they air. Below are some questions that you may have regarding this update.
- Why do I have to wait 30 days to watch my favorite Bravo/SyFy/Oxygen/USA shows?
- How long are Bravo/SyFy/Oxygen/USA shows available after the 30 day window?
- Can I watch Bravo/SyFy/Oxygen/USA shows through my Hulu Plus enabled devices?
- I’m a Hulu Plus member. Why do I still have to wait for my show?
- I subscribe to a pay-TV service. How do I know if they’re one of your supported providers?
- I have a subscription to one of your supported providers. How do I authenticate my account on Hulu.com?
- Will other content providers require authentication of a pay-TV service in the future?
- Will there be partnerships with other cable or satellite providers in the future?
Currently, viewers that are subscribed to participating pay-TV subscriptions are able to watch shows from Bravo, Oxygen, USA, and SyFy the day after they air on TV. In most other cases, episodes will usually be available on Hulu.com for free 30 days after they air on TV. Prior to this authentication agreement, many of these shows have only been available through online distribution 30 days after air. Currently, only supported pay-TV subscribers are eligible to see Bravo/SyFy/Oxygen/USA shows the next day on BravoTV.com, USAnetwork.com, SyFy.com, and Oxygen.com and Hulu.
In most instances, Hulu.com users can watch Bravo/SyFy/Oxygen/USA shows for up to 35 days. Content not produced by NBCU will often be available for 9-14 days.
No, these shows are available on the PC only.
To qualify for next-day viewing under NBC's new policies, you must be an authenticated subscriber from a supported pay-TV provider. Please note: These shows are available on desktop only, and are not available through Hulu Plus enabled devices.
You can log into Hulu and authenticate with the following supported cable and satellite TV providers:
- Consolidated Communications
- Grande Communications
I have a subscription to one of your supported providers. How do I authenticate my account on Hulu.com?
If you have a subscription with one of our supported cable or satellite TV providers, you can connect your account by visiting Hulu.com/authenticate
- Log in to your Hulu account or connect through Facebook.
- Connect to your account by selecting your provider from the "Connect Your Account" search.
You will also be directed to the authentication page when you click on the gray key icon on the show thumbnails or the Learn more link that appears on the show pages of the series that require authentication.
NOTE: If you log out of your free Hulu account, you will be required to re-authenticate your account the next time you log in OR after 30 days.
It's hard for us to speak on behalf of the decisions that content owners may choose to make in the future. As the industry evolves, we expect content owners will continue experimenting as it relates to the availability of content on free ad-supported services like Hulu.
NBC's choice to delay catch-up content from these networks on BravoTV.com, USAnetwork.com, SyFy.com and Oxygen.com and on the free Hulu service is an example of such experimentation. If and when other networks decide to delay their programming on free, ad-supported services like Hulu, we will let you know.
While this is just the first of the first TV providers to launch this plan with NBC, we expect more pay-TV providers may enable users to authenticate (meaning: prove they are a pay-TV subscriber by logging in with the subscriber information) in the future. We will keep our users updated if new providers are added.