Below you will find the answers to several common questions regarding recent changes to the availability of current season FOX content. If you have a question that is not answered here, please feel free to contact our support team, who will be more than happy to help.
- Why do I have to wait to watch my favorite FOX shows?
- I used to be able to watch up to 5 episodes of my favorite FOX shows for free on Hulu.com, but now there are only 4. Why did this change?
- I have a Hulu account. When will I be able to watch episodes of current season FOX shows?
- It's been 8 days? Why isn't my show available?
- I'm a Hulu Plus member. Why do I still have to wait for my show?
- I subscribe to a pay-TV service. How do I know if they're one of your supported providers?
- I have a subscription to one of your supported providers. How do I authenticate my account on Hulu.com?
- I've authenticated my supported provider's account, but why can't I watch shows the day after they air?
- Will other content providers require authentication of a pay-TV service in the future?
- Will there be other partnerships with cable/satellite providers in the future?
FOX has chosen to limit access to catch-up episodes of current shows to viewers that have subscribed to a participating pay-TV service. Paying subscribers will be able to watch these episodes the day after they air online; otherwise, episodes will usually be available on Hulu.com 8 days after they air on TV. Currently, supported pay-TV subscribers are eligible to see FOX shows day-after-air for free on FOX.com and Hulu.com. (More information about FOX's decision can be found on their website: (www.fox.com/watchnewepisodes).
If a current season show from FOX is available on Hulu Plus, this show remains available the next day on the Hulu Plus subscription service. As always, you can try it out here for a free week trial.
I used to be able to watch up to 5 episodes of my favorite FOX shows for free on Hulu.com, but now there are only 4. Why did this change?
There have been changes to the network and studio licensing rules relating to FOX's decision to delay current season catch-up episodes by 8 days on a free, ad-supported online service like Hulu. If you are a free Hulu user, you will now only have access to the last 4 episodes which aired on TV, not 5 episodes like had been available in past seasons.
If you are a free Hulu user and subscribe to a supported pay-TV service, you will have access to the last 5 episodes that have aired on TV.
In most cases, Hulu Plus subscribers will continue to have access to the entire current season (all episodes) that have aired if that title is available through the Hulu Plus service.
If you are a free Hulu user who does not subscribe to a supported pay-TV service, you will be able to watch the most current episode for free on Hulu 8 days after it airs.
If you are a free Hulu user with a supported pay-TV subscription, you are eligible to see FOX shows the next day on Hulu.com
If you are a Hulu Plus subscriber and the current season of a certain FOX show is available on Hulu Plus, it will remain available the day after it airs. FOX's decision should have no impact on your ability to watch these current FOX shows.
While these 8-day delay guidelines will apply to the vast majority of FOX’s content, there are some exceptions to this rule. A good example is So You Think You Can Dance. New episodes of So You Think You Can Dance will be available to our users 30 days after they air on FOX.
To be certain of your favorite FOX show’s availability, check out your show’s Availability notes. You can find these notes on a show’s main page.
To qualify for next-day viewing under FOX’s new policies, a show must be Hulu Plus content for Hulu Plus users to enjoy next-day availability (see “Why Do I have to wait 8 days to watch my favorite FOX shows”). Hulu Plus users will enjoy the same availability as free users for these unique exceptions. Some notable examples of shows that fit this description are The Simpsons and So You Think You Can Dance.
You can log into Hulu and authenticate with the following supported cable and satellite TV providers.
- AT&T U-verse
- Atlantic Broadband
- Atlantic Telephone (ATMC)
- Buckeye CableSystem
- Blue Ridge Communications
- Cable One
- Cincinnati Bell Fioptics
- DISH Network
- Grande Communications
- Jackson Energy Authority
- OneSource Communications
- Service Electric Cablevision
- Verizon FIOS TV
I have a subscription to one of your supported providers. How do I authenticate my account on Hulu.com?
If you have a supported pay-TV subscription, you can connect your account by visiting www.hulu.com/authenticate
- Log in to your Hulu account or connect through Facebook.
- Connect your account by selecting your provider from the drop-down list.
You can also authenticate when you click on the gray key icon on the show thumbnails or the Learn more link that appears on the show pages of the FOX series that require authentication.
NOTE: If you log out of your Hulu account, you will be required to re-authenticate your account the next time you log in OR after 30 days.
I've authenticated my supported provider's account, but why can't I watch shows the day after they air?
Some supported cable and satellite TV subscriptions do not include the rights to view content from FOX. Users with this type of restriction on the account will not be able to view FOX content until 8 days after the shows airs and will only have access to the latest 4 episodes on Hulu.com.
Unfortunately, we do not have a way to confirm whether a specific cable subscription is eligible for FOX content, and we recommend contacting provider's customer support directly.
It's hard for us to speak on behalf of the decisions that content owners may choose to make in the future. As the industry evolves, we expect content owners will continue experimenting as it relates to the availability of content on free ad-supported services like Hulu.
FOX's choice to delay catch-up content on the FOX.com and on the free Hulu service is an example of such experimentation. If and when other networks decide to delay their programming on free, ad-supported services like Hulu, we will let you know.
In the future, we expect more pay-TV providers may enable users to authenticate (meaning: prove they are a pay-TV subscriber by logging in with the subscriber information). We will keep our users updated if new providers are added.