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Clear Your Browser Cache

As you visit a web page, most Browsers save a copy of it on your computer in a temporary location called the cache, which helps your computer load that page more quickly on subsequent visits.  While this is a great time-saving feature in most cases, it can occasionally cause conflicts on some pages if the cached copy is out of date.

 

Outlined below are the steps necessary to clear the cache for several popular browsers, which will help ensure your computer is loading the most recent version of hulu.com

 

Chrome (for Mac or Windows) - Cmd+Shift+Delete | Ctrl+Shift+Delete

Firefox 3.5 & 3.6 (for Mac or Windows) - Cmd+Shift+Delete | Ctrl+Shift+Delete

Firefox 4 (for Mac or Windows) - Cmd+Shift+Delete | Ctrl+Shift+Delete

Internet Explorer 8 - Ctrl+Shift+Delete

Internet Explorer 9 - Ctrl+Shift+Delete

Opera 10 (for Mac or Windows)

Safari (for Mac or Windows) - Cmd+Option+E

 

 

Chrome

Mac

  1. Click Chrome in the menu bar
  2. Select Clear Browsing Data...
  3. Check off the box for Empty the cache, (it's ok to leave everything else unchecked)
  4. In the drop down for "Clear data from this period:" select Everything
  5. Click Clear browsing data to confirm

Windows

  1. Click the Tools menu (the wrench in the upper-right corner)
  2. Select Options
  3. Click the tab for Under the Hood
  4. Click Clear browsing data...
  5. Check off the box for Empty the cache, (it's ok to leave everything else unchecked)
  6. In the drop down for "Clear data from this period:" select Everything
  7. Click Clear Browsing Data to confirm

 

 

 

Firefox 3.5 - 3.6

Mac

  1. Click Tools in the menu bar
  2. Select Clear Recent History...
  3. In the drop down for "Time range to clear:" select Everything
  4. Check off the box for Cache, (it's ok to leave everything else unchecked)
  5. Click Clear Now to confirm

Windows

  1. Click the Tools menu
  2. Select Clear Recent History...
  3. In the drop down for "Time range to clear:" select Everything
  4. Check off the box for Cache, (it's ok to leave everything else unchecked)
  5. Click Clear Now to confirm

 

  

Firefox 4

Mac

  1. Click Tools in the menu bar
  2. Select Clear Recent History...
  3. In the drop down for "Time range to clear:" select Everything
  4. Check off the box for Cache, (it's ok to leave everything else unchecked)
  5. Click Clear Now to confirm

Windows

  1. Click the History menu
  2. Select Clear Recent History...
  3. In the drop down for "Time range to clear:" select Everything
  4. Check off the box for Cache, (it's ok to leave everything else unchecked)
  5. Click Clear Now to confirm
  6. Restart or refresh Firefox

 

 

 

Internet Explorer 8

Windows

  1. Click the Safety menu
  2. Select Delete Browsing History...
  3. Check off the box for Temporary Internet Files, (it's ok to leave everything else unchecked)
  4. Click Delete to confirm

 

 

Internet Explorer 9

Windows

  1. Click the Gear Icon in the upper right corner
  2. Select Internet Options
  3. In the Browsing History section of the General tab, click the Delete button
  4. Check off the box for Temporary Internet Files, (it's ok to leave everything else unchecked)
  5. Click Delete to confirm

 

 

 

Opera 10

Mac

  1. Click Tools in the menu bar
  2. Select Delete Private Data...
  3. Click the Triangle next to Detailed Options
  4. Uncheck everything but Delete entire cache
  5. Click Delete to confirm

Windows

  1. Click the red Menu button in the upper left corner
  2. Move down to Settings
  3. Select Delete Private Data...
  4. Click the Triangle next to Detailed Options
  5. Uncheck everything but Delete entire cache
  6. Click Delete to confirm

 

 

 

Safari

Mac

  1. Click Safari in the menu bar
  2. Select Empty Cache
  3. Click Empty to confirm

 

Windows

  1. Click the Edit menu*
  2. Select Empty Cache
  3. Click Empty to confirm

 *Note: If you can't see the Edit menu in step 1, you may need to click the Settings Gear and select Show Menu Bar



Note: In some cases where clearing the cache doesn't work, we've seen that unplugging/restarting your router and modem can help too.

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