For a smooth playback experience, you need a broadband internet connection. If your broadband connection isn’t fast enough, videos may stutter. If you are experiencing stuttering or choppy playback, here are some suggestions that may help:

• Your video download speed may be slow or inconsistent. Pause the video until the buffer is full and then try playing the video. 
• Try reconnecting and route your video a different way. First click on the gear icon on the lower right hand corner of the player. Now click on the More Info option to bring up a second menu. From here, click on Reconnect. 
• If you are watching video over a wireless connection and your video is stuttering, try watching over a wired connection or move your computer closer to your wi-fi router for a stronger signal.
• If you are running any bandwidth-intensive applications on your own computer (e.g. Vuze, BitTorrent, Outlook, other downloads, internet phone services such as Skype, Vonage, MagicJack), you may want to pause these applications while watching videos on Hulu.com.
• If you are sharing an internet connection with other people, check to see if they are using any bandwidth-intensive programs (such as those outlined above) while you are watching videos.
• Pause the video and allow the buffer to reach "full." Once it's full, try playing your video again. If the video is still stuttering, you may be experiencing issues with your CPU performance. Try turning off any CPU-intensive programs you're running, or rebooting your computer. Additionally, you can try running Hulu in a different browser, or updating your Flash drivers. 
• If you experience video stalling problems only during full-screen mode, try lowering your desktop resolution.

If you're still experiencing these issues, perform a speed test of your connection. This can be accomplished by going to http://www.speedtest.net and then click on the green Begin Test button to initiate a speed test. Once complete, examine the results. If your download speed (indicated by the down arrow) is below 1,000Kb/s (~1.0 Mb/s), then your bandwidth is fairly limited. You may want to consider limiting your viewing experience to the standard 288p videos, as higher-quality streaming will be more to likely stutter. You may also want to contact your Internet Service Provider to get a download speed of over 1.0 Mb/s.

If you've tried everything else, please contact Hulu Support, and we can try to investigate the issue to see if there's something on our end.