Hulu works with its advertisers all the time to provide a great ad experience for our users. We're constantly improving our ad targeting and continue to explore ways to innovate so that watching videos is a Hulu a positive experience for all our users.

Advertising Volume
Hulu strives for the best video and advertising experience for our users. On occasion, you may notice a video that seems too quiet compared to the ads that play during commercial breaks. We are aware this sometimes happens and are working on normalizing volume levels.

Ad Blockers
Advertisements continue to make Hulu a free service to our users. We ask that you disable any ad blockers while using Hulu. Otherwise, an ad-blocker screen will appear whenever Hulu is unable to retrieve an advertisement while you are streaming a video. In some cases, this screen may appear due to a transient issue with our ad servers. If you have disabled your ad blocker and see this screen repeatedly, your network is likely blocking Hulu’s ad traffic. Some users trying to access Hulu internationally may also receive this message; Hulu is not available outside the U.S. at this time.

To test your ad-blocker settings, please see our technical support page.